Frequently asked questions:
What should the customer know about pricing (e.g., discounts, fees)?
A basic job can be a flat rate or hourly rate.
Job Complexity: More complex jobs requiring specialized skills or tools will likely cost more.
Bulk Discounts: Bundling multiple small tasks into a single visit can sometimes lead to a discounted rate.
Materials: Customers typically pay for materials either directly or as part of the overall cost.
It’s important to clarify whether materials are included in a quote. Pay for materials either directly or as part of the overall cost.
Bulk Discounts: Bundling multiple small tasks into a single visit can sometimes lead to a discounted rate.
What is your typical process for working with a new customer?
Like to communicate with the customer to receive a understanding what your needs and goals are.
What education and/or training do you have that relates to your work?
I have over 30 years working with facilities and Information Technology infrastructure.
How did you get started doing this type of work?
I love working with wood and tools in various project and hobbies.
What types of customers have you worked with?
I have had simple straight forward clients to complex customers.
Describe a recent project you are fond of. How long did it take?
My recent project was an accent wall for the front room. It took about a day and a half.
What advice would you give a customer looking to hire a provider in your area of work?
Ask lots of questions to feel confident about your projects and needs.
What questions should customers think through before talking to professionals about their project?
Before embarking on a project with a professional, a customer should consider their goals, budget, and timeline.
Understanding these aspects helps ensure the project aligns with their needs and expectations.
Cancellations made with less than 24 hours’ notice will be charged $50 of the service cost.
No-shows at work site will also be charged 50% of the service amount.
We appreciate your understanding and cooperation in helping us maintain efficient scheduling.
Herman – Aloha Handyman Service.